REFUND POLICY/RETURN POLICY

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Note : We issue only store credit for fully priced items.

Clearance and Sale items are final sale can not be returned at all.

We have a 14-days return policy for most items, which means you have 14 days after receiving your item to request a return.
Returns will not be accepted  after the time frame.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ZahrahCloset@gmail.com .

If it’s a quality issue, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If it’s just you did not like it or any other reason, you will be responsible for the shipping fees. 

You can always contact us for any return question at

ZahrahCloset@gmail.com

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items

 Please make sure to read all descriptions and make note of measurements in order to feel confident with your purchase. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on final sale items or gift cards.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you’ll be automatically receive Store Credit you can use it whenever you want. 

Thank you for shopping at Zahrah Closet your favorite women clothing boutique.

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